We pride ourselves on our professionalism, which goes beyond technical expertise. We have a team of highly skilled bioinformatics experts with years of experience in NGS data analysis, ensuring the accuracy and reliability of your results and we emphasize clear and regular communication, proper planning, and execution to ensure the best possible collaboration and experience for our clients. We offer a comprehensive suite of bioinformatics services and strive to be flexible by providing personalized service tailored to your specific needs and preference. We use state-of-the-art software and computing resources to ensure that your NGS data is processed quickly and accurately. Additionally, our commitment to excellent customer service and support is unwavering throughout the entire process. We are always available to answer questions, provide guidance, and work closely with our clients to ensure the success of their projects.

The pricing of our bioinformatics services depends on the specific requirements of your project. Once you contact us, we will provide no-charge project consultation upfront to assess your needs and determine a detailed project plan, after which we can quickly provide you with a detailed quote.

The custom bioinformatics service process begins with a consultation to understand your research goals and project requirements. Our team of experts then provides tailored solutions, including customized data analysis pipelines, software development, and consulting services, to meet your specific needs. The final results are delivered in a timely and reliable manner, providing you with actionable insights to support your research.

The timeline for results will depend on the complexity and scale of the project. As our clients often work under tight timelines, we are adept at expediting processes in the most efficient manner possible. Our team of experts will work with you to establish a timeline that meets your needs and ensures timely delivery of results.

Our team of experts uses state-of-the-art algorithms and computational methods to deliver high-quality, reliable results. During our upfront consultation, our goal is to find the most appropriate pipeline match for your research goals and project configuration. We perform quality control checks and validation throughout the bioinformatics analysis process to ensure that our results are accurate and trustworthy. We are available for support and consultation prior to, during, and after a project to answer any technical questions.

Our standard deliverable consists of a comprehensive project report that outlines our methodology, workflow, tables, and figures. We can also tailor our deliverables to your preferences, such as intermediate files, customizing figures and tables.

Likely yes. Our team of scientists at Daicel Arbor Biosciences come from a range of scientific backgrounds and possess expertise in diverse applications, data analysis workflows and bioinformatics tools. It is likely that our team members have experience working with datasets and analyses that are comparable to yours, and they have a proven track record of effectively handling projects applicable to a diverse range of research fields, such as agrigenomics, non-model organism genomics, functional genomics, phylogenetics/phylogenomics, genotyping, degraded or ancient DNA, and more.

No, you do not need to have any bioinformatics expertise to work with us. We will have a consultation to understand your requirements and plan the project accordingly. Your final project report will include comprehensive methodological descriptions in sufficient detail to populate the methods section of a peer-reviewed publication.

By default, we provide a storage term of three months for project deliverables. However, we do offer the option of longer-term storage upon request, subject to an additional fee.

Our goal is to provide NGS services for your project as if you were working directly with one of your research collaborators. We strive for a transparent and cooperative approach to NGS projects, and will communicate openly with you to find the right solution for your individual research design needs. We have decades of collective experience in molecular biology, including target capture & high-throughput sequencing, and working with difficult specimens.

In order to facilitate transparent, collaborative projects, we have opted to not offer specific guarantees for target capture & sequencing service projects, since every custom project is completely unique. In science, sometimes research projects do not go 100% according to plan. However, you will only pay for the services that we actually perform. We will give every project our individual attention, and all laboratory work is performed by hand on the bench by our team of dedicated & experienced researchers. We aim to provide you with the very same dedicated laboratory attention that you & your research team would give to your own work. You can be assured that we will communicate openly with you about all aspects of your project, and will not commit to a project before first discussing all the options with you.